WYMSEY CABLE Television Telephony The Internet Customer Service Innovation Clubs Comments The Company Contact Useful Links Oftel OFT DTI CAB Consumers Ass. BT

Welcome to Wymsey Cable the Company that connects you, your family and friends to the world, the future and the betting shop. With us you will have choices beyond your wildest dreams, telephone, fax, data, TV, radio, internet, shopping, banking, are all yours at the click of a button. We have tariffs enough to baffle anyone, our Customer Service is second to none and exists only to make your experience with Wymsey Cable a pleasant one - we care about our customers.

As a leading Cable Service Provider we are committed to embracing change and running with it. Our innovations are renowned in the industry, the media and with our customers. Explore this site and see what you can expect when you sign up with Wymsey Cable.

TELEVISION:

Wymsey Cable offers:
1. The WC Basic which comprises the terrestrial channels, the WC BasicShop, the WC BigShop and the WC HyperShop.
2. The WC BasicPlus gives you the WC Basic plus some old movie channels.
3. The WC FamilyPack offers the WC Basic plus the WC BasicPlus and 197 satellite channels.
4. The WC BigPack offers the WC Basic, WC BasicPlus, WC FamilyPack, 75 sports channels plus the following channels exclusive to Wymsey Cable:

• Wymsey Chronicles - your link to the environs.

• The Swimming Channel.

• Channel Cacti.

• Cross Stitch International - from TV Belge.

• All Day In Parliament.

• The Esperanto Channel.

• World Unification Gospel 1, 2 and 3.

Contact Customer service for a swift quote and connection.

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TELEPHONY:

Wymsey Cable is able to provide you with a telephone package tailored to meet your needs as we divine them:

• CircleClub Basic: Suitable for people with a few friends, 100 minutes of free₁ calls between 11pm and 5am per month.₂

• CircleClub Super: For the big family, 130 minutes of free₃ calls between 10pm and 6am per month.₂

• Standard: Our standard tarrif 3,4,5,6,7,8,22,75 the daytime users' choice.

• Business A:_{2,10,11,12,13,14,15,16,27.28,29,32}

• Business B:_{2,10,11,12,1,3,15,16,28,32,33,42}

• Business C:_2,42,66

• Residential to Business, non-internet._{,9,12,13,15,20}

• Residential to Business, internet._{,9,12,14,16,21} see below for better internet choices.

• WorldWideSpecial: The High flyers choice.

Contact Customer Service for a swift quote and connection.


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THE INTERNET:

WC Interconnectivity is a byword amongst those new to the online world and we are dedicated to exploiting the opportunities that are offered by the expansion of the World Wide Web. We offer packages to suit all pockets which are summarised below (for a more detailed look at what we offer both business and residential customers visit our Portal at www.KlikKlunkWC.com) :

• WCKlikMail: For customers who only require email, software provided which includes the WC KliKRead mail reader.

• WCKlikMailNews: As KlikMail but with our KlikThread News Reader.

• WCKlikSurf: The joys of the web filtered through the KlikKlunk Portal using our KlikSurf browser.

• WCKlikWebMaster: Be seen on the web with our online Webmaster Package, includes 1.5MB web space.

• WCKlikWebMaster Pro: The Techies Special, use your own software and ftp to fill the 35MB web space.

• WCKlikBusinessMaster: Everything for your commercial needs, unlimited web space.

Note: Whilst telephone support is free to WCKlikBusinessMaster users all other accounts attract premium rate call charges (£3.75 per hour) when connecting to our Klik Support Desk. Due to byte dump integer slew rate incompatibilities we are unable to handle queries by email.

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Customer Service:

For any Company it's customers' perceptions are paramount and Wymsey Cable is no exception, we see our Customer Service division as the all important interface whose function is to ensure the smooth running of all our operations. You will find our personnel personable, accessible, helpful, responsiveness and a whole lot of other things some of which they will have learnt on our excellent staff training courses and some they will not have.


Contacting Customer Service:

• Phone from a WC line: 666, non WC line: 0857 666666 (national call rate).

• Opening hours: Mon - Fri, 10.3.00am - 3.30pm, early closing Wednesday. Saturday: Closed.

• Please do not write to customer services.

• All faxes will be read but we are unable to answer in kind.

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Innovation:

Here at Wymsey Cable Innovation is our watchword. The WC Innovation Labs are constantly looking at new technologies and ways to exploit them. Company policy ensures that 0.01 per cent of group net profits are ring marked for service development. An example that has made an impact on a street near you is our Audible Warning Street Box which continually emits a wide spectrum buzzing sound to inform night time walkers that they are approaching a possible obstruction. We are currently working on a method to mute the sound during daylight hours.

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WC Clubs:

Users of Wymsey Cable are qualified to join any of the WC Clubs:

• KiddiesKallClub: for the under fives who like to use WC phones.

• JuniorKallKlub: Aimed at 6-11 year olds, JKK is educational, free and fun.

• KoolKallKlub: Teen cool, WC trainers, T shirts, CDs and special offers for the 12-16s

• FamilyCallClub: Take advantage of our special deals to help you keep in touch.

Please note that the Clubs are operated by National Phone Clubs PLC and any service provided is divorced entirely from Wymsey Cable. Contact Dept. WC, NPC PLC, NPC House, Watchester for more details.










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Comments:

Here are just a few of the things our customers have had to say about our service:

• Mr. Sam Gaskett: "After my wife left me for a BT engineer I was livid and the first thing I did was to get a WC installation. Since then I've never looked back."

• Sally Compton -Twyford: "Other than the fact that my channel selector always defaults to an Italian porn channel, which my husband says must be due to a software glitch, I am over the moon with my WC package."

• Jonnie Smith: "I am really happy with my CW internet connection, it gives me so much creative thinking time."

• Mrs Gladys Scroggles: "All my neighbours have those ugly dishes on their houses, so I told them to get the cable and some of them did."

• Gordon Sprightly-Jones: "Life has just not been the same since we got ourselves connected. The good lady wife just loves the housekeeping channel, thank you WC."

• Jez Griddling: Me and my friends think WC is really Kool! We send each other emails all the time and use that WC Chat thing to talk about boys.

• Pete Jones: "After we got cut off me mate, Chris, says you want to go on that WC so I did and I ain't been cut off yet."

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The Company:

Wymsey Cable PLC was formed in 1996 with the amalgamation of Wizitron Wymsey, Wymsey Telephones, The Lympshire Telephone Company, QwikSpeak Telecoms, Dunkin Drapers & The Wymsey Waste Paper Company.

Today WC is an industry leader implementing cutting edge developments in the field of multi media communications to a discerning customer base. Often to be seen in the FT 100, WC PLC, is proud also of it's position on the US NAFTEC exchange following it's involvement with the Ohio based Briarhop Cable Company.

Environmental Statement: Wymsey Cable's concern with the environment is fundamental to it's operations. We are dedicated to low impact implementation. In 1988 the Company funded the planting of over 250 trees in it's franchise areas and plan to increase that number during the current financial year.






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